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A.D.R. Bulbs, Inc confirms and accepts orders on the following terms and conditions. We warrant our product as specified in Our Guarantee.
We 100% guarantee our bulbs to be viable, healthy, true to name, listed size or larger, and free from injurious insects and disease upon receipt. We guarantee that all of our bulbs are grown from cultivated stock (never harvested from the wild).
In addition, all of our bulbs go thru a rigorous inspection process which includes not only in-house MRI scanning, but physical inspection by the United States Department of Agriculture as well as their counterpart in the country of origin (copies of these phytosanitary certificates are available upon request).
Shortages, spoilage or any other claim must be reported within 10 days of receipt of product. We cannot guarantee survival of product after this time due to factors that are beyond our control (excessive heat or cold, improper storage, delayed planting, improper planting, extreme weather, improper drainage, road salt/ice melt, poor soil conditions).
Payment terms are 30 days net for established customers. New customers must submit payment prior to shipment. Interest will be charged on unpaid invoices at a rate of 1% per month beginning 30 days after receipt of product. In the event an account is turned over to a collection agency, the customer agrees to pay the costs of the collection agency, including attorney fees if incurred.
Merchandise prices & specifications are subject to change without notice. Typographic, photographic, and/or descriptive errors are subject to correction.
We accept no responsibility for the guarantee our customers give their customers. In no case will A.D.R. Bulbs, Inc be liable for any amount greater than the sum originally received for our product.
If you have any questions regarding this policy please contact us at 1-800-990-9934.