F.A.Q

How do I place an order?

You may submit orders by phone (800-990-9934), fax (845-469-3163), e-mail (info@adrbulbs.com), your regional A.D.R Bulbs, Inc sales representative or broker, or online at www.adrbulbs.com

What is your minimum order?

No we do not require a minimum order

Is there an order deadline?

Our entire fall catalog is available for purchase until July 15th. After this date, all orders are subject to availability (we carry approximately 65% of our selection in stock). In the spring, our entire selection is available until January 30th. After this date, all orders are subject to availability.

How do I obtain a copy of your print catalogs?

Please click on the catalog request forms located on our home page and fill out the appropriate information. A valid tax id is required to process catalog requests.

When will my order ship?

Fall bulbs ship between September and January. Same day shipping is available on all orders received before 3:00 PM eastern time.

Spring bulb and plant orders ship from March - August

What are you terms?

For first time customers, we require credit card payment prior to shipment. For future orders, credit is then established. Standard terms are 2% 10 day, 30 day net. There is a 1% late charge per month, 12% APR

Do you accept credit cards?

Yes, we accept Visa, Mastercard, American Express and Discover

When will my credit card be charged?

We do not charge credit cards until after your bulbs have shipped

I received bulbs or plants that are not up to standard. What should I do?

We 100% guarantee your satisfaction with all of our products, however when dealing with any live product, it is possible that material may arrive in unsatisfactory condition. Kindly contact us via phone or e-mail within 10 days of receipt and we will either replace the product or credit your account immediately